Surveillance Fatigue
by Jennifer R. Donohue
Is this woman a terrorist? It’s my job to decide.
My typical first step is social media, before I delve into the emails, the school records. Fortified with overbrewed office coffee, I take an afternoon and read through all three years of her 140-character thoughts, brief conversations with other users, occasional pictures. We’re encouraged to have our own process, and my entire workload, the entire organization’s workload, takes place on glowing screens large and small. We are constantly reading, listening, watching, bionic earbuds ensconced, AR glasses feeding us a constant stream of information. At the end of the day, we stumble out into natural light like people waking from a dream. The building which houses the organization is officially something too boring to look at twice, data storage or legal processing, office upon shell office of generic secretaries designed to deflect public inquiry.
She seems to like mystery books and horror movies. Here, I diverge to the school records. Drama club in high school. She majored in Communications and got good letters of recommendation from her professors. Moved to a city where she knew no one and got hired on at the temp agency. Maybe it’s her new friends which have put her on this list, writers and artists who still photocopy zines in fluorescent-lit shops, trimming them crookedly and stapling them together to hand out at open mic events.
Her government ID photo is serious, dark skin a stark contrast to the mandated white shirt, hair braided back, smile strained and not reaching her eyes. Her government ID does not reflect who she is; few do. She posts a lot of selfies, though. Far more than I do. There is an official metric of normalcy based on how many selfies one takes and posts and I, like my coworkers, try to do slightly more than minimum so as not to stand out. Of course, we’re graded differently, because we’re in the know. We are not to take this to mean we are immune to scrutiny. The opposite is true.
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